30 Results

  • Yes, you can open a savings or checking account online with Kitsap Credit Union!

    Ready to get started? Membership eligibility is open to all those who live or work in Washington State. You can apply for membership online or visit us at one of our branches.

    Not yet a member?

    You will also need the following information in order to complete the application:

    • Government-issued ID/Driver's license/State ID or Passport with current address
    • Current physical and mailing address
    • Social Security Number
    • Date of Birth

    Learn more About KCU and when you're ready, apply today using our Online Application.

     

     

  • There is a minimum opening balance of $25 when you first open your account. The amount is available to you once the account is open. 

    Note: There are no other minimum balance requirements for your Kitsap Credit Union checking account.

    Please review our rates and fees schedule for more information regarding minimum balances.

    Ready to get started? Open a Kitsap Checking Account today!

  • No, there are no minimum number of deposits required for your checking account each month.

    Ready to get started? Please visit our Online application center to open a Kitsap Checking Account  today!

  • We offer solutions for overdraft protection including:

    We would be happy to review options specific to your account. Contact a Member Specialist today in any of the following ways:

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Friday 8am-6pm Saturdays 9am-1pm.
    • To send a secure message, sign into Online Banking and click Contact Us on the top right.

    By Phone:

    • To speak with a Member Specialist by phone 24 hours a day, call 800-422-5852

    In Person:

    Don’t have online banking yet?

    Joining is easy. Sign up today!

  • You can order checks* online in your Online Banking account. Just login, select "Check Reorder" from the Additional Services tab and follow the process. You can also contact us and we will be happy to order checks for your account. 

    *Checks orders are not available for Generation You Checking accounts. Please contact us to order Premier Club checks.

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Saturday.
    • To send a secure message, sign into Online Banking and click Support.

    By Phone:

    • To speak with a local Member Specialist please call 800-422-5852 24 hours a day

    In Person:

     

    Haven’t signed up for Online Banking?

    With Online Banking you can check balances, open a new account, apply for a loan, transfer funds, pay bills, deposit checks by taking a photo with your phone, view your eStatements, set up text or email account alerts, and more!

    Learn how to Set Up Your Online Access and enjoy the convenience of banking in the comfort of your own home.

     

  • For checking accounts, your overdraft limit will be the amount of funds we are able to transfer from any other account that you have as an overdraft source.

    If you have opted-in to Courtesy Pay, this service can cover up to $500 of transactions in your account plus fees, and will apply only after all other overdraft sources have been exhausted.

    Please view our current Rate and Fee Schedule for more information regarding fees for Courtesy Pay.

     

    We also offer additional solutions for overdraft protection including:

    If you would like to review options specific to your account, you can contact us using the following methods:

     

    Haven’t signed up for Online Banking?

    With Online Banking you can check balances, open a new account, apply for a loan, transfer funds, pay bills, deposit checks by taking a photo with your phone, view your eStatements, set up text or email account alerts, and more!

    Learn how to Set Up Your Online Access and enjoy the convenience of banking in the comfort of your own home.

  • For accounts within Kitsap Credit Union contact us and we can process the transfer for you.

    If you will be transferring money periodically, you can complete a Linked Account Access Authorization Form. Once you send the completed and signed form to us and we process it, you will be able to transfer to another account in online banking, mobile banking, and Phone Banking.

     

    Haven’t signed up for Online Banking?

    With Online Banking you can check balances, open a new account, apply for a loan, transfer funds, pay bills, deposit checks by taking a photo with your phone, view your eStatements, set up text or email account alerts or notifications, and more!

    Learn how to Set Up Your Online Access and enjoy the convenience of banking in the comfort of your own home.

     

  • Yes! If you are signed up for eStatements, your statements will be available to you in your online banking account on the Statements tab.

     

    New to Online Banking? Learn more and enroll now!

     

    If you need further assistance please contact us.

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Saturday.
    • To send a secure message, sign into Online Banking and click Support.

    By Phone:

    • To speak with a Member Specialist by phone 24 hours a day, call 800-422-5852.

    In Person:

    By Mail:

    • Our mailing address is Kitsap Credit Union PO Box 990 Bremerton, WA  98337

     

     

  • Yes! Our mailing address is:

    Kitsap Credit Union
    PO Box 990
    Bremerton, WA 98337

    Please ensure your check has the account number you would like to deposit written on it.

    We also offer mobile deposit through our mobile app. Save yourself a stamp and use Mobile Check Deposit! It’s free, fast, and easy! Deposits are generally credited to your account the same day, and the app is easy - walking you through the process step-by-step. You'll also receive an email confirmation for added peace of mind.

     

    Don't have access to mobile banking?

    Now you can access your money whenever and wherever. Checking your account balance, making a deposit, transferring money, paying your bills – these all can be done via mobile app!

  • Yes, you can order checks through another company however, we do recommend ordering checks through us.

    Our vendor ensures your checks meet current processing standards and we already have your accurate account information.

    Please contact us to ensure you have the correct routing number and full 14-digit account number when ordering checks.

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Friday 8am-6pm Saturdays 9am-1pm.
    • To send a secure message, sign into Online Banking and click Support.

    By Phone:

    • To speak with a local Member Specialist by phone 800-422-5852 24 hours a day

    In Person:

     

    Skip the checks! Pay your bills with Bill Pay!

    1. Login into your free Kitsap Credit Union online banking account.
    2. Select the Bill Pay tab, located at the top of the page, and click "Complete Sign up" after acknowledging the Terms & Conditions
    3. Use the option "Need to pay someone new?" to start adding payeess

    Once your payee has been added, you will be directed back to "My Bills & People I Pay," where you can now schedule single or recurring payments.

     

  • We offer to link the following to your checking account as overdraft protection:

    If you would like to remove these sources of overdraft from your checking account, or if you have opted in for Courtesy Pay on your account and would like to opt-out of the service, you can contact us using the following methods to make the change.

    • Online: Sign in to Online Banking to use Live Chat  or send a Secure Message by clicking on the Contact Us link on the top right.
    • By Phone: Speak with a Member Specialist by phone 24 hours a day by calling 800-422-5852
    • In-Person: Visit one of our branch locations

     

    Need account access on-the-go?

    We understand that life can get busy, but you need to access your money when it's convenient for you. Our mobile app offers a full suite of banking tools at the palm of your hands, so wherever life takes you, we’ll be right there.

    Visit our Mobile Banking page to learn more and download the app today!

  • It’s up to you how you receive your statements! Mailed statements are automatic until you enroll in eStatements.

    To sign up for estatements:

    • Online: Log into our online banking account, click the “Statements” tab and follow the steps to complete the registration!
    • Mobile App: Log into our mobile banking app, tap more or the menu of options, select "Statements" and follow the steps to complete the registration!

     

    New to Online Banking? Learn more and enroll now!

     

    Use your banking account on your mobile device! 

    Now you can access your money whenever and wherever. Checking your account balance, making a deposit, transferring money, paying your bills – these all can be done via mobile app!

  • Yes! Kitsap Credit Union partners with VISA to protect your cards. The fraud monitoring system will first generate a text message if the system suspects fraud. (Contact us if you prefer to opt out of text messages.)

    Or you may receive an automated call from 1-877-902-4806 when it detects purchases that are out of pattern. The automated system will identify as Kitsap Credit Union and will ask to verify cardholder information prior to verifying transactions on your card. We will never ask for your card PIN number over the phone.

    You can monitor your account transactions in your Online Banking account anytime.

    For more information see: Visa Falcon Fraud Alerts

    If you have any concerns about a phone call you received, or for more information, please contact us.

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Saturday.
    • To send a secure message, sign into Online Banking and click Support.

    By Phone:

    • To speak with a Member Specialist by phone 24 hours a day, call 800-422-5852

    In Person:

     

    New to Online Banking? Learn more and enroll now!

     

  • You can obtain copies of checks you have written from your Kitsap Credit Union checking account through your Online Banking account for free by doing the following:

    1. Log in to Online Banking or Mobile Banking
    2. Find the transaction through your checking history
    3. Click the blue hyperlink to open the image

    Note: canceled checks are available to view for 90 days. If the image is no longer available in your online banking history, or if you need an image of a check you deposited into your account, please submit a secure message with the check information and we will provide you a copy.

    Need a copy of a check that you deposited? You can view checks you deposited with Mobile Check Deposit in the mobile app. Just log in, select Check Deposit, then select History. Click the item to view it. If you deposited the check any other way, contact us to request for a copy of the check. 

    Get Mobile Deposit to deposit checks anywhere, anytime

    Experience convenience, simplicity, and security with our Mobile Deposit service. Just take a photo of your check on our mobile banking app, it's that easy! Plus, it eliminates the need to mail or deliver checks to Kitsap Credit Union.

    Visit our Mobile Deposit page for a step-by-step guide on how to get started.

     

  • If you have ordered your debit card, you can expect it to arrive in 14-21 business days.

    You may also visit any branch location and get a new card printed same day.

     

    Interested in becoming a member?

    Applying is fast and easy! Determine whether you meet the eligibility requirement and open your account here.

     

     

  • Please review our rates and fees schedule for more information regarding stop payment fees. You may request a stop payment by telephone, by online chat or secure message in your online or mobile banking account, or in person.

    To place a stop payment, contact us and we would be happy to assist you. 

     

    Monitor your account activity from your smartphone

    We understand that life can get busy, but you need to access your money when it's convenient for you. Our mobile app offers a full suite of banking tools at the palm of your hands, so wherever life takes you, we’ll be right there.

    Visit our Mobile Banking page to learn more and download the app today!

     

  • We offer Varsity Checking Accounts to children ages 13 to 17 with parental or guardian co-owner.

    Parental co-owner is required on accounts for members under the age of 18. Parental permission with a signed authorization is required for minors 13 and older to have a debit card for their Varsity Checking Account.

     

    Ready to open a Varsity Checking Account?

    Apply at one of our branches today!

     

     

  • Phone banking is a free service provided to all of our members. With phone banking, you'll have access to your accounts 24 hours a day via your touch-tone phone.

    To use, you can either push a button or speak to your phone and:

    • Obtain balances and loan information
    • Find out if your direct deposit has posted
    • Transfer money
    • Change your telephone banking pin
    • Make a loan payment transfer
    • Transfer cash advances from Visa or Line of Credit
    • Balance your checking account

    Spanish support is available.

    To access, please call (360) 662-CASH (2274) or toll free nationwide at 1 (800) 422-5852.

     

    Not a member yet?

    Applying is fast and easy! Determine whether you meet the eligibility requirement and open your account here.

     

     

  • An overdraft fee is assessed when you withdraw more money than you have available in your account.

    Our current overdraft fees are listed on our Rate and Fee Schedule.

     

    We're here for support when you don't have enough money in your account to cover a transaction.

    Our Overdraft Line of Credit can provide extra protection against bounced checks and denied debit card transactions. When needed, funds are automatically transferred from the Overdraft Line of Credit to the checking account. Learn more here!

  • At this time, Kitsap Credit Union is does not process international wires.

    We offer our members the service of processing domestic wire transfers. You may request a wire transfer in person at any of our branch locations or through our secure chat feature while you are logged into your online banking account.

    Incoming and outgoing wire transfers are subject to the current fee as published on our Rate and Fee Schedule.

     

    Not a member yet?

    Applying is fast and easy! Determine whether you meet the eligibility requirement and open your account here.

     

  • A post-dated check is one that is written with a future date. A check that is presented to a financial institution may be negotiated before the post date and KCU does not recommend writing a check before the funds are available.

     

    Get Mobile Deposit to deposit checks anywhere, anytime

    Experience convenience, simplicity, and security with our Mobile Deposit service. Just take a photo of your check on our mobile banking app, it's that easy! Plus, it eliminates the need to mail or deliver checks to Kitsap Credit Union.

    Visit our Mobile Deposit page for a step-by-step guide on how to get started.

     

     

  • Varsity Checking is a free checking account that offers members ages 13-17 the opportunity to experience maintaining a checking account through online and mobile banking, and utilizing a Debit Card for a positive transition into financial independence.

    Note: Parent or guardian co-owner required if under the age of 18

     

    Ready to get started?

    Visit one of our branch locations to open your account today!

     

     

  • Courtesy Pay coverage provides the ability to overdraw your personal checking account up to $500 (including Non-Sufficient Funds and/or Courtesy Pay charges).

    For our current fees, please review our Rate and Fee Schedule.

    • Courtesy Pay is available to members who have opted-in and have maintained their account in good standing, defined as:
    • Account opened at least 60 days
    • Making regular deposits sufficient to cover transactions
    • Bringing the account to a positive balance for a 24-hour period at least once every thirty days or less
    • There are no legal orders outstanding on your account

    Contact us if you have any questions or to opt in or out of Courtesy Pay.

    Online:

    • For assistance via Live Chat, sign in to Online Banking Monday through Saturday.
    • To send a secure message, sign in to Online Banking and click secure email.

    By Phone:

    • To speak with a Member Specialist by phone 24 hours a day, call 800-422-5852

    In Person:

    • For our branch locations and hours click here.

     

    Not a member yet?

    Applying is fast and easy! Determine whether you meet the eligibility requirement and open your account here.

     

  • The information on your checks may be used to make fraudulent withdrawals and therefore we recommend that your checking account be closed if you have lost or stolen checks.

    Contact us today and we can help you get set up with a new checking account and help make the transition easy. 

     

    Be a master of your finances with Financial Education

    Not only are we here to lend you a hand with your purchases, but we're also here to help you achieve financial wellness and meet your money goals.

    Visit our Financial Education page today and start using our free curriculum and tools!

     

  • You can cancel a corporate/cashier’s check by placing a stop payment. To place a stop payment, contact us and we would be happy to assist you.

    You can contact us in any of the following ways:

    Online:

    • For assistance via Live Chat, sign into Online Banking Monday through Friday 8am-6pm Saturdays 9am-1pm.
    • To send a secure message, sign into Online Banking and click Contact Us on the top right.

    By Phone:

    • To speak with a Member Specialist by phone 24 hours a day, call 800-422-5852

    In Person:

    Please view our current Rate and Fee Schedule for more information regarding stop payments.

     

  • Please make a deposit to your account to bring your balance back to positive as soon as possible. If you would like to discuss any other options, please contact us and we would be happy to assist you!

     

    Protect yourself with Overdraft Protection

    Give yourself extra protection against bounced checks and denied debit card transactions. We offer to link your checking account as overdraft protection with an Overdraft Line of Credit, a Visa Account, or Additional Savings Accounts.

    Once you've decided which method to use, click on the Apply Now! button to start the application process today.

     

  • Most tax forms, such as a 1099 or 1098, will be sent by the end of January each year. If you have eStatements, these forms will be available to you in your online banking account with your eStatements. They will also be mailed to all members receiving these forms.

    Exception: Form 5498, which shows IRA contributions, will be sent by the end of May

    To sign up for eStatements simply log into our online banking account, click the “Statements” tab, review the terms and conditions, and complete the registration!

    You can also sign up for eStatements when you log into our mobile apps. Just click "More" from the bottom menu, then "Statements" and follow the prompts to sign up!

     

    New to Online Banking? Learn more and enroll now!

     

    Don't have access to mobile banking?

    Now you can access your money whenever and wherever. Checking your account balance, making a deposit, transferring money, paying your bills – these all can be done via mobile app!

  • Unfortunately, there may have been an error during the automated processing of your check. We can help get that corrected for you. Please contact us at your earliest convenience and we will be happy to assist you.

     

    Get Mobile Deposit to deposit checks anywhere, anytime

    Experience convenience, simplicity, and security with our Mobile Deposit service. Just take a photo of your check on our mobile banking app, it's that easy! Plus, it eliminates the need to mail or deliver checks to Kitsap Credit Union.

    Visit our Mobile Deposit page for a step-by-step guide on how to get started.

     

  • Overdrafts are determined based on the available balance in your account at the time of the presentment. Your available balance may be lower than your actual balance due to funds held for debit card transactions you have authorized.

    We have options to help cover future transactions.

    Our Visas or our Overdraft Line of Credit can provide extra protection against bounced checks and denied debit card transactions. When needed, funds are automatically transferred from the line of credit you have available to your checking account.

    Apply today!