Send and Receive Money with Zelle®

Zelle is a convenient way to send money right from your mobile banking app or online banking account.


Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the cost of the lunch tab, Zelle is a fast, safe and easy way to send and request money with friends, family and others you trust. Money is sent directly to the recipient's account and is typically available in minutes, and all you need to send money is the recipient's email address or U.S. mobile phone number.

Mobilize your money with Zelle.

  • SEND

    Send money
    fast in just a
    few steps.

  • REQUEST

    Settle up with
    roommates, friends
    and more, regardless
    of where they bank2.

  • SPLIT

    Easily divide the
    cost of the dinner check,
    coffee and more.

Enroll in Zelle® Now

  1. Login to Online Banking
  2. Select Send Money with Zelle®
  3. Select or enter a new Contact
  4. Enter Amount

Frequently Asked Questions

  • Zelle® QR code provides peace of mind knowing you can send money to the right person,
    without typing an email address or mobile number.

    To locate your Zelle® QR code, log into the Kitsap Credit Union App, click "Send Money with Zelle®". Next, go to your "Zelle® settings" and click "Zelle® QR code" and your QR code will be displayed under "My Code". From here you can view your QR code and use the print or share icons to text, email or print your Zelle® QR code. To receive money, just share your Zelle® QR code.

    To send money, log into the Kitsap Credit Union App, click "Send money with Zelle®", click "Send," then click on the QR code icon displayed at the top of the "Select Recipient" screen. Once you allow access to your camera, simply point your camera at the recipient's Zelle® QR code, enter the amount, hit "Send," and the money is on the way! When sending money to someone new, it's always important to confirm the recipient is correct by reviewing the displayed name before
    sending money.

  • Zelle is a convenient way to send money right from your mobile banking app or online banking account.

    Kitsap Credit Union gives you access to Zelle through both Online Banking and our mobile app.

    For more information, visit KitsapCU.org/Zelle

    Not enrolled in Online Banking?

    Get started with Online Banking from home

    With Online Banking, you can check balances, open a new account, apply for a loan, transfer funds, pay bills, deposit checks by taking a photo with your phone, view your eStatements, or email account alerts, and more!

    Learn how to Set Up Your Online Access and enjoy the convenience of banking in the comfort of your own home.

     

  • Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.1

    Since money is sent directly from your bank account to another person's bank account within minutes,1 Zelle® should only be used to send money to friends, family and others you know and trust.

    If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle®. These transactions are potentially high risk (just like sending cash to a person you don’t know is high risk).

    Neither Kitsap Credit Union nor Zelle® offerspurchase protection for payments made with Zelle® – for example, if you do not receive the item you paid foror the item is not as described or as you expected.

  • You can send, request, or receive money with Zelle through Online Banking and Kitsap Credit Union's mobile app. 

    To access Zelle via Online Banking, select "Send Money with Zelle" from the "Transfers" tab.

    To access Zelle via the mobile app, select "Send Money with Zelle" from the "Transfer" menu.

    Simply add your recipient’s email address or U.S. mobile number, the amount you’d like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes.

    To receive money, just share your enrolled email address or mobile number with a friend or person you trust and ask them to send you money with Zelle.

    Limit information is available via the "limits" link on the Send Money Screen.

     

    It’s simple to take Zelle® with you wherever you go

    We understand that life can get busy, but you need to access your money when it's convenient for you. Our mobile app offers a full suite of banking tools at the palm of your hands, so wherever life takes you, we’ll be right there.

    Download on the App StoreGet it on Google Play

    Visit our Mobile Banking page to learn more and download the app today!

  • If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes.

    If you have not yet enrolled your Zelle profile, follow these simple steps:

    1. Click on the link provided in the payment notification.
    2. Select Kitsap Credit Union.
    3. Follow the instructions provided on the page to enroll and receive your payment.

     

    Get started with Online Banking from home

    With Online Banking, you can check balances, open a new account, apply for a loan, transfer funds, pay bills, deposit checks by taking a photo with your phone, view your eStatements, or email account alerts, and more!

    Learn how to Set Up Your Online Access and enjoy the convenience of banking in the comfort of your own home.

  • In order to use Zelle, the sender and recipient’s bank accounts must be based in the U.S.

     

    Get started with Zelle® today

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com or log in to your Online Banking account or mobile app to get started.

  • You can only cancel a payment if the recipient hasn’t yet enrolled with Zelle. You can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.”

    If your recipient has already enrolled with Zelle, the money is sent directly to your recipient’s bank account and cannot be canceled. This is why it is important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

    If you sent money to the wrong person, we recommend contacting the recipient and requesting your money back. If you are unable to get your money back, contact us.

     

    Learn more about sending and receiving money with Zelle®

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com/ or log in to your Online Banking account or mobile app to get started.

  • Money sent with Zelle is typically available to an enrolled recipient within minutes. If it has been more than three days, we recommend confirming that you have entered the correct email address or U.S. mobile number and provided this to the sender.

    If the information you have entered is correct please Contact Us.

     

    Get started with Zelle® today

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com/ or log in to your Online Banking account or mobile app to get started.

  • Yes! They will receive a notification via email or text message. The message may be sent by Zelle or by their bank or credit union.

     

    Learn more about sending and receiving money with Zelle®

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com or log in to your Online Banking account or mobile app to get started.

  • Zelle is a great way to send money to friends, family, or others you trust such as your personal trainer, babysitter, or even a neighbor. If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an on-line bidding or sales site), we recommend you do not use Zelle for these types of transactions. They are potentially high risk.

    Zelle does not offer a protection program for any authorized payments made with Zelle. Kitsap Credit Union is not responsible if you make a purchase using Zelle, but you do not receive the item or the item is not as described or as you expected.

     

    Get started with Zelle® today

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com or log in to your Online Banking account or mobile app to get started.

  • If the person you’re sending money to hasn’t enrolled yet, they’ll receive an email or text notification letting them know you’ve sent them money. They’ll be guided through a few simple steps to get enrolled.

    Once they’ve enrolled, they’ll receive the money directly into the bank account they have associated with their profile. If the recipient doesn’t enroll their Zelle profile within 14 days, the payment will expire and the funds will be returned to your account.

     

    Learn more about sending and receiving money with Zelle®

    Zelle is a fast and free way to pay and receive money from the trusted people in your life. You can find Zelle in your Kitsap Online Account or Mobile App. Now you can send money directly from your accounts–even if your recipient has a different U.S.-based bank or credit union.

    Learn more online at https://www.zellepay.com or log in to your Online Banking account or mobile app to get started.

  • No! Transferring money from person to person using Zelle is completely free. For more information on Kitsap Credit Union's fees, see our Fee Schedule.

    Ready to get started using Zelle? Log in to Online Banking today to start transferring!

     

    It’s simple to take Zelle® with you wherever you go

    We understand that life can get busy, but you need to access your money when it's convenient for you. Our mobile app offers a full suite of banking tools at the palm of your hands, so wherever life takes you, we’ll be right there.

    Download on the App StoreGet it on Google Play

    Visit our Mobile Banking page to learn more and download the app today!

Disclosures

App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.

2 Must have a bank account in the U.S. to use Zelle. 

3 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.