Online Banking

How to Setup Online Banking for the First Time


Here is what you will need:

  • Access to phone or email
  • Last four digits of your social security number

5 Easy Steps - Less than five minutes!

Step 1:

Open your browser to https://www.kitsapcu.org , on the home page enter your Kitsap Credit Union account number as your initial username. Your password is one of the following:

  • If your account was created on or after August 4th 2014 your password is KCU + last four of the primary member's SSN, for example: KCU7777
  • If your account was created before August 4th 2014 your password is your Cashline PIN (Cashline is the phone banking service).
Access Your New Account Step-by-Step Tutorial

Step 2:

Please read and accept the terms and conditions.

Access Your New Account Step-by-Step Tutorial

Step 3:

Change your username, be sure to use something easy to remember!


Username Requirements:

  • Must be at least six characters
  • Alt ID/Username has a 20 character limit
  • Cannot be purely numeric (purely alphabetic are fine)
  • Can include a select number of special characters: @$*_-=.!~
Access Your New Account Step-by-Step Tutorial

Step 4:

Change your password, follow the instructions to ensure a valid and secure password.


Password Requirements:

  • Must be at least six characters long & no longer than 32 characters, and can be composed of letters, numbers or select symbols
  • Cannot be purely alphabetic (e.g. "password"), numeric (e.g. "123456") or symbolic ("$##$#$")
  • Cannot be a substring of the username
Access Your New Account Step-by-Step Tutorial

Step 5:

Setup email or phone number so we can send you a numeric code. *

Access Your New Account Step-by-Step Tutorial
Access Your New Account Step-by-Step Tutorial
Access Your New Account Step-by-Step Tutorial
Access Your New Account Step-by-Step Tutorial
Access Your New Account Step-by-Step Tutorial
* Tip - You can register the computer so you can bypass this step in the future. Make sure you have access to the email or phone number so you can retrieve your passcode.

Congratulations, you have successfully setup online banking!*

Access Your New Account Step-by-Step Tutorial
* Tip - Don't forget to setup e-statements, simply click on the "statements" tab, insert your preferred email address, and agree to the terms and conditions.

Be sure to sign up for e-statements

With online statements you will be able to view your statements over the web, download and save them, and print them anytime. When you sign up for online statements, you will no longer receive a paper statement in the mail saving excess paper and a few trees.

Learn more about e-statements with our interactive demo!

Please feel free to call Kitsap Credit Union at 360-662-2000 or 800-422-5852 if you have further questions regarding our online services.


How would you rate this information?